FAQ

What is Acord?

Acord is an independent clothing brand born from my personal passion for creating and designing. Every garment, bag, and accessory is designed and made in-house by me, in small, considered runs. Acord is built on creativity, craftsmanship, and authenticity rather than mass production.

Where is Acord based?

Acord is based in East London. The brand is heavily influenced by London fashion and culture. A diverse blend of street culture and the artistic professionalism found amongst young people.

Are your products handmade?

Yes. All Acord garments, bags, and accessories are designed and produced in-house by me. Each piece is carefully made in small runs, with attention to detail and quality at every stage.

Why do you produce in small runs?

Small runs allow me to focus on quality, creativity, and originality. It also helps reduce waste and ensures that each piece remains special, rather than mass-produced.

Will items be restocked?

Because Acord operates in small runs, many items are limited and may not be restocked once sold out. Occasionally, popular designs may return in updated forms, but availability is never guaranteed.

How do your pieces fit?

Fit can vary depending on the design. Where possible, sizing information will be provided on each product page. If you’re unsure about sizing, feel free to get in touch before purchasing.

Do you ship internationally?

Shipping options will be available at checkout. International shipping may be offered depending on destination. Please note that customs duties or taxes are the responsibility of the customer.

How long will my order take to ship?

As an independent brand producing in small quantities, processing times may vary. Orders are usually shipped within a few working days unless otherwise stated on the product page.

Can I return or exchange an item?

Returns and exchanges are accepted in line with our returns policy. Items must be unworn, unused, and returned in their original condition. Due to the limited nature of some pieces, exchanges may not always be possible.

How should I care for my Acord items?

Care instructions are provided with each item or on the product page. Following these guidelines will help maintain the quality and longevity of your piece.

Is Acord sustainable?

Acord prioritises thoughtful production through small runs and in-house manufacturing, helping to minimise waste. Sustainability is an ongoing process, and the brand continues to evolve with this in mind.

How can I contact you?

If you have any questions, feel free to reach out via the contact details provided on the website or through social media. As a small independent brand, responses may take a little time, but every message is appreciated.

Who designs Acord?

Acord is independently designed and created by me from concept to final product. Every piece reflects my personal vision, experiences, and influences from London culture.